HK4400_B

Operating Mode Definition

Recommended Applications

• Meeting and presentation rooms: Switch between multiple laptops or host computers while maintaining stable image display and shared USB device access.
• Education and training spaces: Route instructor, student, media and camera sources to different screens or to a four-screen video wall.
• Small control rooms: Present dashboards, surveillance, process data and operator workstations on a compact multi-display wall.
• Showrooms and exhibition areas: Use scene recall and seamless switching to present multiple product videos or one large video wall display.

Before Power-On

Grounding

Verify that the chassis and system are properly grounded before power-on to reduce electrostatic discharge risk and improve shielding performance.

Power Source

Use the supplied power adapter or a qualified power source. Disconnect power before moving the unit or changing system wiring.

Cable Safety

Do not place objects on power, signal or communication cables. Avoid stepping on or compressing cables to prevent leakage, short circuits or signal failure.

Hot Plugging

Power off the system before inserting or removing signal cables. Damage caused by unsafe hot-plugging may not be covered by warranty.

Ventilation

Install the unit in a ventilated, dry and dust-controlled environment. Avoid excessive heat, humidity, liquids and corrosive chemicals.

Service

All maintenance should be performed by qualified professionals. Do not disassemble the device without authorization.

Video, USB and Control Features

Professional 1U Design

Rack-mount chassis for AV racks, equipment rooms and control cabinets.

4K@30Hz Support

Supports up to 3840x2160@30Hz HDMI input and output.

Seamless Switching

Provides fast source switching with reduced black-screen interruption for professional presentation environments.

USB 3.0 KVM Switching

Supports USB 3.0 source switching and transparent USB device control for connected PCs.

Video Wall Processing

Supports image splicing and four-screen video wall display for compact large-screen applications.

Audio Follow Switching

Supports audio embedding at input and audio de-embedding / decoding at output.

Status Feedback

Integrated LCD screen provides status display and operation feedback.

Multiple Control Methods

Supports front panel, IR remote, web interface, RS-232, TCP/IP LAN, APP and HID hotkey control.

Scene Memory

Supports large-capacity scene storage and recall for quick mode switching in daily operation.

System Specifications

Model

HK4400_B

Product Name

4x4 4K30 KVM Seamless Video Wall Matrix Switcher

Input Resolution

480p, 576p, 720p, 1080p@24/30/50/60Hz, up to 4K@30Hz

Output Resolution

720p@60Hz, 1080p@60Hz, up to 4K@30Hz

Input Ports

4 x HDMI, 4 x 3.5 mm audio, 4 x USB 3.0

Output Ports

4 x HDMI, 4 x 3.5 mm audio, 4 x USB 3.0, 2 x USB-HID

Control

Front-panel buttons, RS-232, LAN, APP, IR remote control and HID hotkeys

ESD Protection

Human-body model: +/-8 kV air discharge, +/-4 kV contact discharge

Power Supply

AC 100-240V, 50/60Hz input; DC 12V / 3A adapter

Power Consumption

Approx. 8.2 W idle; approx. 13 W fully loaded

Dimensions

With rack ears: 486(W) x 279(D) x 59(H) mm; without rack ears: 440(W) x 279(D) x 44(H) mm

Weight

Net weight approx. 3.42 kg; gross weight approx. 5.42 kg

Operating Temperature

0°C to 50°C

Storage Temperature

0°C to 50°C

Standard Package

Front Panel

Rear Panel

System Connection Overview

Connect up to four HDMI computers or media sources to the HDMI input ports. Connect USB 3.0 host ports from the computers to the corresponding USB inputs. Connect displays, USB peripherals, keyboard / mouse and speakers according to the required Matrix Mode or Video Wall Mode workflow.

Dimension Reference

With Rack Ears

486(W) x 279(D) x 59(H) mm

Without Rack Ears

440(W) x 279(D) x 44(H) mm

Installation

Install in a standard rack, cabinet or stable equipment surface. Keep enough space for ventilation and cable bending radius.

Front Panel Switching

1. After power-on, the LCD display remains illuminated and shows the current operating status.
2. Press MENU to cycle through pages such as VIEW, SWITCH, SCENE and SETUP.
3. For fast switching, press the required input button first, then press the target output button.
4. To switch one input to all outputs, select the input and use the shortcut key assigned to all-output switching.
5. To cancel a selection, press the selected output again or use the cancel shortcut key.

Scene Save and Recall

The device supports scene storage and recall for fast project operation. After completing the required input/output routing, enter the SCENE interface, select a scene number and press SAVE. To recall a scene, select the scene number and press RECALL.

Menu Navigation and Switching Mode

Press the MENU button on the remote control to navigate between different menu pages.

To switch signals, press the MENU button on the matrix front panel to enter the SWITCH interface. Use the 4K button on the remote control to switch to Single-Key Mode , or press the 720P button to switch to Dual-Key Mode .

Single-Key Switching Operation

Press the desired input button first, followed by the target output button.

Dual-Key Switching Operation

Press the input button first, then the output buttons.

Routing Control Keys

Scene Saving

Press the MENU button to navigate to the SCENE page. Enter the desired scene number (e.g. 1), then press the SAVE button to store the current switching configuration to that scene.

Scene Recall

Press the MENU button to navigate to the SCENE page. Enter the desired scene number (e.g. 2), then press the RECALL button. Pressing RECALL a second time confirms the action and activates the selected scene.

Web Control Interface

This matrix switcher supports remote control via an intuitive, built-in Web User Interface (Web UI).

Default IP Address

192.168.0.80 via LAN port.

Login Procedure

1. Connect your control PC to the same local area network (LAN) subnet as the matrix.
2. Launch a standard web browser. Google Chrome is highly recommended for optimal compatibility.
3. Enter the device IP address, default 192.168.0.80 , into the browser address bar to open the login page.
4. Enter the default system credentials: Username admin ; Password admin .
5. Click Login to access the matrix control dashboard.

Video Routing & Switching Operation

Navigate to the top menu bar and select Switch to access the routing interface. The interface is split into the Input Area on the left and the Output Area on the right, with five global control shortcut buttons arranged vertically on the far right panel: Switch All, One Off, All to All, All Off and Save Scene.

Standard Matrix Routing

Click the desired source channel button in the left Input Area, then click the target display channel button in the right Output Area. Example: To route Input 2 to Output 4, click 2 on the left side, then click 4 on the right side.

One-to-Multiple Routing

Click your designated source channel in the left Input Area, then sequentially click multiple target channel buttons in the right Output Area. Example: To distribute Input 3 to Outputs 1, 2 and 3, click 3 on the left, then click 1, 2 and 3 on the right side in succession.

Global Video Broadcast

Select your source channel in the left Input Area, then click the Switch All button on the far right panel to map this single input to all active outputs.

Disabling a Specific Channel Output

Click the specific target output port number, then click the One Off button on the far right to disconnect it.

Symmetrical Mapping

Click the All to All button to immediately map all inputs to their exact corresponding numerical outputs, such as Input 1 to Output 1 and Input 2 to Output 2.

Global Output Blackout

Click the All Off button to instantly disconnect and turn off all matrix input and output routing paths.

Video Wall Layout & Splicing Configuration

Navigate to the splicing section under the Switch menu to configure display array dimensions.

Creating a New Video Wall Layout

Locate the grid dimension fields on the top control sub-panel. Enter a custom layout where X represents the column count and Y represents the row count. Click the add button to generate the multi-screen layout grid, such as a 2x2 or 3x3 wall.

Mapping Outputs to Video Wall Cells

Select the respective outputs within the matrix interface and assign them to the desired frame cells to match the physical screen deployment on-site.

Deleting an Existing Layout Profile

Enter the specific layout or splicing index number in the text field situated directly next to the delete command. Click the del button to clear the selected video wall layout configuration.

Preset Profile & Scene Management

Navigate to the top menu bar and select Scene . The central canvas accommodates up to 10,000 unique presets, managed via the functional controls on the right panel: Save, Load, Rename and Back.

Saving a Custom Configuration

First, set up the desired routing states or video wall layouts within the Switch panel. Open the Scene interface, highlight a preset index number from 1 to 10,000, and click the Save button on the right control column to commit the current matrix status to hardware memory.

Recalling a Stored Configuration

Highlight the target preset index number from the central grid. Click the Load button on the right control column to instantly deploy the saved routing map.

Renaming a Scene Profile

Select the specific scene index number from the grid and click Rename . Type the custom descriptive label into the pop-up text entry window and click Submit to save changes.

Preset List Navigation

Click the Back button to instantly jump back up to the top row of the scene management grid.

Centralized Multi-Matrix Management

Navigate to the top menu bar and select Manage to access the centralized cluster control interface.

Cluster Subnet Capacity

Users can simultaneously manage up to 254 distinct matrix switcher hosts, provided they reside within the identical local network segment.

Automatic Device Discovery

Click the Search button to scan and index active matrix hardware hosts connected online.

Switching Host Focus

Click directly on any discovered matrix IP address shown on the top bar to swap the active Web UI control focus to that device.

Renaming Cluster Hardware Labels

Highlight the specific device IP address from the cluster list, enter a new alphanumeric tag into the blank text entry field, and click the modification button to apply the changes.

Port Labeling & Customization Operations

Navigate to the top menu bar and select Tag , alternatively listed as Caption . The left workspace displays editable fields categorized into Input Port Names on the top and Output Port Names on the bottom. Use the four alignment buttons on the right to manage the text database.

Save

Stores all updated custom port names directly into the matrix onboard hardware flash memory.

Load

Syncs data by pulling the currently active port naming profiles from the host back to the web browser.

Default

Wipes custom text and restores factory default identifiers, such as reverting labels back to 1 and 2.

Clear

Erases all alphanumeric values from the current text customization input blocks.

Serial Command Pass-Through Control

Navigate to the top menu bar and select Control .

Executing Commands

Click any of the functional control buttons assigned from 1 to 20 to transmit pre-configured serial commands directly out to connected external peripherals.

Transmission Delay Control

A minimum transmission safety gap of one second is strictly enforced between sequential button commands.

Serial Port & Control Command Configuration

Navigate to the top menu bar and select Commands . Click any button configuration slot to toggle the main setup pop-up box.

Button Customization

Define specific names for each control macro button; a separate confirmation click is required for every custom entry.

Command String Formats

Supports entering strings in either raw ASCII text or hexadecimal HEX formatting.

Bus Routing & Baud Rate Tuning

Route command strings through Serial Port 1 (UART1) or Serial Port 2 (UART2) and adjust the specific baud rates to match external hardware specifications.

System Settings & Advanced Configuration

Navigate to the top menu bar and select Setup to handle core system parameters across five separate adjustment areas.

System Preferences

Change language, adjust baud rate and perform a soft reboot of the matrix host device.

Ethernet & Network Configuration

Enable DHCP to request an IP address from a local DHCP server, or disable DHCP to manually enter static IP address, subnet mask and default gateway values. IP 1 and IP 2 must not occupy identical subnet segments. After changes are filled, click Save Settings , then click Restart Matrix . Network parameters take effect only after a full system reboot.

User Management Profile

Modify the administrator dashboard login access security password and click the respective confirmation button to apply the new credentials.

Input Board Parameters

Select the specific input board slot and toggle the audio input parameter between extracting Internal Audio or injecting Embedded Audio.

Output Board Parameters

Select the desired output channel index path and choose the appropriate output resolution profile from the list. This tool is configuration-only and does not query current display parameters.

Board Information Display

Click to force all output cards to project their system OSD information menus on-screen; click again to close them instantly.

Device Information Retrieval

Navigate to the top menu bar, select More , and click Information . Click the sub-panel to view granular hardware metrics, serial IDs and software builds. Firmware and software engineering versions are subject to iterative updates without prior notice.

Firmware Upgrade Procedure

Navigate to the top menu bar, select More , and click Upgrade . Click the file browser to select the authorized upgrade firmware package file, then click to flash and write the update onto the device micro-controller.

Configuration Backup, Import & Export

Navigate to the top menu bar, select More , and click Configure . Select the respective dashboard functions to export current active parameters into a backup file, import a saved profile to deploy settings, or click Clear to wipe custom system configuration maps.

Web Dashboard Theme Customization

Navigate to the top menu bar, select More , and locate the theme configurations. Click Skin Switch to instantly swap the dashboard look between three built-in interface cosmetic styles.

MCS Connect Mobile Application

The matrix switcher supports comprehensive control and configuration via the dedicated mobile application, MCS Connect . Users can download the application according to their mobile platform.

iOS Users

Search for "MCS Connect" in the Apple App Store to download and install the application.

Android Users

Download and install the application directly from the official website.

Critical Hardware Configuration Required

To ensure proper KVM control and hotkey functionality, the following physical connections must be strictly established on the device rear panel.

PC Connection

Connect the host PC to the HOST port using the USB-HOST cable.

Keyboard Connection

Connect the control keyboard directly to the USB-DEVICE port.

Hotkey Definitions & Command Reference

General Hotkey Execution Rules

Direct Input Switching for Output Port 1

Use the double Ctrl prefix for direct signal routing.

Scenario Recall for Preset Configurations

Use the double Scroll Lock prefix to call pre-saved matrix scenarios.

Connection Specifications

LAN Connection

568B wiring standard

RS232 Connection

Direct cable connection

TCP Port

5000

UDP Port

4000

RS232 Parameters

Baud rate 115200/200, 8 data bits, 1 stop bit, no parity

Control Command Reference Table

Command Syntax Notes

Channel Range

Y and Z values must correspond to the matrix size (e.g., 1-4 for 4×4 matrix). Invalid channel numbers will be rejected.

Termination Character

Every command must end with a period "." (mandatory).

Case Insensitive

The "X" separator and all command letters can be uppercase or lowercase.

Multiple Outputs

Use "&" symbol to separate multiple output channels in a single command.

Response Codes

Common Troubleshooting

After-Sales Service

If a fault cannot be resolved after basic checks, please contact PANIO sales or technical support. Provide the model name, serial number, firmware version, system wiring description and a clear description of the issue for faster support.